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Category Archives: T21 Training

Handbags & Gladrags

October 16, 2016by PLaville Leave a comment

Last week it was the retra Annual Conference and tomorrow it’s the electrical retail industry’s prestigious ERT Awards 2016, where, along with retra, we’ll find out who’s going to walk away with the coveted ‘Training Award’.

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T21 Training

Hughes Project Update…

May 19, 2016by t21uktraining Leave a comment

The Hughes Project nears it’s final stages. We’ve built the website and we’ve completed the online training content populating just a part of it. Some lucky, nominated Beta Testers across […]

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Hughes Electrical, T21 Training

AWARD WINNERS!

March 28, 2016by PLaville Leave a comment

I was delighted, thrilled, overjoyed, shell-shocked and yes, a little bit chuffed last week when it was announced by TV’s Bob Mills that our clients retra and ourselves had been voted […]

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T21 Training

A World Without Training

March 8, 2016by t21uktraining Leave a comment

Sometimes it’s difficult to see the benefits training might bring to your business. All too often we’re focusing on the short-term cost of something rather than the long-term value of it. […]

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T21 Training

I Don’t Need Training, I Know How to do My Job

February 15, 2016by t21training Leave a comment

A version of the article below was originally published in ERT Magazine, January 2016. It’s also available online at their website here. It’s 9.20am and our sales trainees for the day […]

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T21 Training

Cast Your Vote!

January 5, 2016by t21uktraining Leave a comment

A very Happy New Year to you all! We trust your festive break (if you managed to grab one) was well-spent in the company of good friends and family, not […]

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T21 Training

No Such Thing As A Timewaster

November 19, 2015by PLaville Leave a comment

You spend a fortune trying to entice customers into store, so don’t ignore them when they come in. Even if they’re not buying there and then, a good experience will mean they’ll return when they’re ready, or recommend you to a friend.

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T21 Training

Why Did Ruth Get Fired?

November 11, 2015by t21training Leave a comment

We’ve left it a week so the title of this blog entry shouldn’t be such a massive spoiler for anyone following BBC One’s current series of ‘The Apprentice’. Plus, we’ve only […]

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T21 Training

The RETRA Project

Featuredby t21training Leave a comment

One of the biggest training projects we carried out this year was for RETRA – a trade association that has supported businesses within the UK Electrical Retail industry since 1942. Training […]

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T21 Training

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