Handbags & Gladrags
Last week it was the retra Annual Conference and tomorrow it’s the electrical retail industry’s prestigious ERT Awards 2016, where, along with retra, we’ll find out who’s going to walk away with the coveted ‘Training Award’.
Category Archives: T21 Training
Hughes Project Update…
The Hughes Project nears it’s final stages. We’ve built the website and we’ve completed the online training content populating just a part of it. Some lucky, nominated Beta Testers across […]
AWARD WINNERS!
I was delighted, thrilled, overjoyed, shell-shocked and yes, a little bit chuffed last week when it was announced by TV’s Bob Mills that our clients retra and ourselves had been voted […]
A World Without Training
Sometimes it’s difficult to see the benefits training might bring to your business. All too often we’re focusing on the short-term cost of something rather than the long-term value of it. […]
I Don’t Need Training, I Know How to do My Job
A version of the article below was originally published in ERT Magazine, January 2016. It’s also available online at their website here. It’s 9.20am and our sales trainees for the day […]
Cast Your Vote!
A very Happy New Year to you all! We trust your festive break (if you managed to grab one) was well-spent in the company of good friends and family, not […]
No Such Thing As A Timewaster
You spend a fortune trying to entice customers into store, so don’t ignore them when they come in. Even if they’re not buying there and then, a good experience will mean they’ll return when they’re ready, or recommend you to a friend.
Why Did Ruth Get Fired?
We’ve left it a week so the title of this blog entry shouldn’t be such a massive spoiler for anyone following BBC One’s current series of ‘The Apprentice’. Plus, we’ve only […]
The RETRA Project
One of the biggest training projects we carried out this year was for RETRA – a trade association that has supported businesses within the UK Electrical Retail industry since 1942. Training […]
T21 Training 