Managers need to address mental health issues early on
As part of our expanding Business Training portfolio, we’re pleased to publish this piece by Heather Girling who works with us to provide training for managers in the areas of personal […]
Category Archives: T21 Training
T21 is now an ‘Approved Agency’ with Dixons Carphone!
T21 is now a Dixons Carphone Approved Supplier Partnership Agency, representing brands in Currys PC World stores across the UK with quality sales champions highly trained to deliver excellent customer service and sales of lasting value in an evolving retail environment.
IER Awards 2018
Just recently we were nominated for THREE awards by the judges of the annual Innovative Electrical Retailing (IER) Awards. If you’ve visited our website or any of our social media […]
Apathy is a Killer
T21 group chief exec, Paul Laville, shares his thoughts on apathy in business. So have a read, if you can be bothered… It’s easy for those of us – consultants, […]
Starters for 10: The Art of Asking Questions
T21 Group CEO Paul Laville goes Back to Basics with Electrical Retailers. Earlier this year I decided to do some shopping. ‘Mystery Shopping’ that is, because I know that every […]
Real or No Real? Be Genuine and See Results.
T21 welcomes another guest writer to our blog, the super-talented PJ Surani who shares her thoughts on the advantages of showing your true persona to the modern business world. We […]
Marketing is Value Creation, Not Trickery
We’re really pleased to welcome a special contribution to the T21 Blog by Charlotte Lynch, Marketing Executive for Modern Retail. “The purpose of business is to create and keep […]
Do People Always Buy From People?
Sticking purely to a simplistic, idealistic belief that ‘people buy from people’ will only end in tears…
T21 Expands!
We’re really excited to announce the launch of T21 Plus, a brand-new T21 Company! T21 Plus provides outstanding, experienced sales-support and promotional personnel to a variety of technology-based industries. It’s a wide remit which includes supporting […]
Sales is Sales is Sales
Call it whatever you like but sales is sales is sales.
T21 Training 